{% extends "admin/change_list.html" %} {% block content %}

Each lead added to the system must have a role, so we know why there in the database. Roles should be FEW and SIMPLE. We want to know if someone is a potential customer, some kind of agent, a member of staff and so on.

To profile and segment customers in more detail, use tags. For example, a hotel with restaurant can easily be tagged with both 'dining' and 'accommodation', to get emails affecting both.


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